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Freemax Onnix 3 Returns and Credit Notes Checklist 2026

Published 2026 · VapeWholesaleHub trade desk

A clear returns and credit process on Onnix 3 protects the relationship when something goes wrong.

Buyers who treat returns and credit notes as a commercial discipline rather than an afterthought tend to hold margin for longer.

Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.

Why returns and credit notes matters on the Onnix 3

Distinguish between a defect claim and a change of mind before agreeing any action.

In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Onnix 3.

Credit notes should reference the original invoice line to keep accounting clean.

Reference specification

Item	Value
Model	Onnix 3
Brand	Freemax
Category	Vape Devices
Battery	800 mAh
Output range	8-60 W
Capacity	6.0 ml
Charging	Magnetic dock
Coil options	0.4 / 0.6 ohm
Carton quantity	240 units

Agreeing who pays return freight in advance avoids most disputes.

Practical notes for buyers

Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.

Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.

Checklist

Retain one sealed sample carton from every batch for reference.
Confirm the exact configuration in writing before the deposit is paid.
Verify that artwork matches the approved compliance template.
Keep certificates current and filed against the exact model name.
Log sell through by account for the first eight weeks.
Check carton quantities against the commercial invoice line by line.

Commercial terms

Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.

Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.

Volume tier	Indicative unit level	Lead time
Carton (187 units)	Tier 1	30-45 days
Pallet (776 units)	Tier 2	30-45 days
Container (16293 units)	Tier 3	21-30 days

All figures above are indicative working ranges used for planning. Final specification and commercial terms are confirmed in writing before any deposit.

Frequently asked questions

Who pays return freight on a Onnix 3 defect claim?

For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.

Is documentation provided for customs?

Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.

What happens if a batch fails inspection?

The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.

Do you support long term supply agreements?

Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.

Final word

None of this is complicated, but it does need to be written down and reviewed on a schedule.

Trade enquiry

Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.

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