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Freemax Starre Counter Staff Training Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
Counter staff training converts Starre stock into sell through faster than any display spend.
The Starre has settled into a stable position in the range, which makes counter staff training the natural next question for distributors.
Shops that receive a short briefing on counter staff training convert noticeably better than shops that only receive stock.
Why counter staff training matters on the Starre
A one page factsheet per model answers the questions that actually come up.
The most common mistake is optimising for the first order instead of the fourth, which is where Starre economics actually settle.
Staff who can explain coil life sell more consumables alongside hardware.
Reference specification
| Item | Value |
|---|---|
| Model | Starre |
| Brand | Freemax |
| Category | Vape Devices |
| Battery | 500 mAh |
| Output range | 12-60 W |
| Capacity | 1.2 ml |
| Charging | Magnetic dock |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 200 units |
Short refresher sessions before a seasonal peak pay back within weeks.
Practical notes for buyers
A written internal standard for counter staff training makes onboarding new account managers far quicker and reduces avoidable errors.
Documentation is not paperwork for its own sake; on counter staff training it is the difference between a clean clearance and a delayed one.
Checklist
- Log sell through by account for the first eight weeks.
- Check carton quantities against the commercial invoice line by line.
- Agree in advance who pays for return freight on a defect claim.
- Retain one sealed sample carton from every batch for reference.
- Keep certificates current and filed against the exact model name.
- Confirm the exact configuration in writing before the deposit is paid.
Commercial terms
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (173 units) | Tier 1 | 7-12 days |
| Pallet (565 units) | Tier 2 | 21-30 days |
| Container (5136 units) | Tier 3 | 14-21 days |
Frequently asked questions
How much training does a counter need for Starre?
A single page factsheet plus a short demonstration session is usually enough for competent counter staff.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.