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Freemax Starre: Returns and Credit Notes for Distributors
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Starre protects the relationship when something goes wrong.
Every serious sourcing conversation about the Starre eventually arrives at returns and credit notes, usually because it is where cost and risk meet.
Consistency across batches matters more than peak performance for Starre, and returns and credit notes is where inconsistency first appears.
Why returns and credit notes matters on the Starre
Distinguish between a defect claim and a change of mind before agreeing any action.
Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Starre |
| Brand | Freemax |
| Category | Vape Devices |
| Battery | 1500 mAh |
| Output range | 5-60 W |
| Capacity | 4.0 ml |
| Charging | Magnetic dock |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 50 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Starre.
Checklist
- Verify that artwork matches the approved compliance template.
- Retain one sealed sample carton from every batch for reference.
- Keep certificates current and filed against the exact model name.
- Check carton quantities against the commercial invoice line by line.
- Record the arrival condition with photographs on the day of delivery.
- Review the reorder point after one full selling cycle.
Commercial terms
Payment history is the single most reliable route to better terms, more than total annual volume.
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (102 units) | Tier 1 | 21-30 days |
| Pallet (1898 units) | Tier 2 | 30-45 days |
| Container (6698 units) | Tier 3 | 7-12 days |
Frequently asked questions
Who pays return freight on a Starre defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
If only one thing changes after reading this, let it be the habit of checking returns and credit notes before reordering.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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