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How to Source Freemax Marvos 2: Warranty and After Sales
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Marvos 2 line.
Every serious sourcing conversation about the Marvos 2 eventually arrives at warranty and after sales, usually because it is where cost and risk meet.
Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.
Why warranty and after sales matters on the Marvos 2
A clear dead on arrival policy removes friction for retail partners.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Marvos 2.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Marvos 2 |
| Brand | Freemax |
| Category | Vape Devices |
| Battery | 650 mAh |
| Output range | 5-80 W |
| Capacity | 5.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 200 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Marvos 2.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Marvos 2.
Checklist
- Agree in advance who pays for return freight on a defect claim.
- Verify that artwork matches the approved compliance template.
- Keep certificates current and filed against the exact model name.
- Record the arrival condition with photographs on the day of delivery.
- Log sell through by account for the first eight weeks.
- Retain one sealed sample carton from every batch for reference.
Commercial terms
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (94 units) | Tier 1 | 30-45 days |
| Pallet (1380 units) | Tier 2 | 21-30 days |
| Container (12587 units) | Tier 3 | 30-45 days |
Frequently asked questions
What warranty applies to Marvos 2?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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