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Returns and Credit Notes Guide for Freemax Maxus 3
Published 2026 · VapeWholesaleHub trade desk

A clear returns and credit process on Maxus 3 protects the relationship when something goes wrong.
Across the trade, returns and credit notes is the point where good intentions meet operational reality on the Maxus 3.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Maxus 3.
Why returns and credit notes matters on the Maxus 3
Distinguish between a defect claim and a change of mind before agreeing any action.
A written internal standard for returns and credit notes makes onboarding new account managers far quicker and reduces avoidable errors.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Maxus 3 |
| Brand | Freemax |
| Category | Vape Devices |
| Battery | 1300 mAh |
| Output range | 8-60 W |
| Capacity | 6.0 ml |
| Charging | Magnetic dock |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 100 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
The most common mistake is optimising for the first order instead of the fourth, which is where Maxus 3 economics actually settle.
Consistency across batches matters more than peak performance for Maxus 3, and returns and credit notes is where inconsistency first appears.
Checklist
- Review the reorder point after one full selling cycle.
- Retain one sealed sample carton from every batch for reference.
- Verify that artwork matches the approved compliance template.
- Check carton quantities against the commercial invoice line by line.
- Agree in advance who pays for return freight on a defect claim.
- Request batch photographs and a packing list prior to shipment.
Commercial terms
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
Payment history is the single most reliable route to better terms, more than total annual volume.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (71 units) | Tier 1 | 21-30 days |
| Pallet (1160 units) | Tier 2 | 30-45 days |
| Container (10680 units) | Tier 3 | 30-45 days |
Frequently asked questions
Who pays return freight on a Maxus 3 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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